Higher user retention
Users who interact with the community stay active on the platform longer.
NovoWhite-label chat for sportsbook & online casino
White-label chat for betting sites and online casinos
Community inside your platform: real-time chat, live polls and auditable moderation. Telegram/Discord alternative with your brand. +40% session time, 1-5 day integration.
- +40%
- More retention
- 3 dias
- Integração média
- 99.9%
- Uptime SLA
sua-plataforma.com
312 onlineCanais
# geral
# enquetes
# avisos
Moderação ativa
Filtro + log auditável
Enquete ao vivo04:12
Qual torneio preferem este mês?
Copa Inverno52%
Liga VIP31%
Torneio Mensal17%
J
João M.14:32
Votei na Copa Inverno
A
Ana P.14:33
Odds boas hoje no chat 👀
Escreva uma mensagem…
Feito para operações de gaming
SportsbookCassino onlineeSportsFantasySmartico-readyLGPD
- 1M+
- Messages transmitted
- 99.9%
- Guaranteed uptime
- < 3 days
- Integration time
- 50k+
- Simultaneous users
real-time, low latency
24/7 monitored infrastructure
assisted by our technical team
architecture prepared to scale
The problem
Your platform loses engagement every day
Users who bet and leave without interacting are a symptom of a structural problem.
Cada sessão sem comunidade é receita e dados deixados em grupos de terceiros.
- 01
User enters, bets and leaves
Sessões curtas, sem motivo para voltar depois da aposta.
- 02
Scattered communication
A conversa da sua base acontece em canais que você não controla.
- 03
Passive engagement
Sem participação, o vínculo com o produto enfraquece.
- 04
No control over the narrative
Narrativa sobre sua marca fora do seu alcance e moderação.
- 05
Third-party dependency
Regras, quedas e banimentos decididos por terceiros.
The solution
A community that belongs to your platform
Instead of losing users to external groups, we deliver a complete community embedded directly in your product — with full operational control over every interaction.
Your users chat, vote on your polls and interact with your content without leaving the platform. Result: more time within the product, more retention, more revenue.
✓
All this within your product, with your brand.
Without redirecting users to external platforms.
What's included in the solution
- Proprietary community — hosted on your domain, with your identity
- Native polls integrated into the user flow, no redirects
- Moderation with blocking, temporary and permanent bans
- Complete admin panel for your operations team
- API integration — works with any stack
- White-label: no external logos or brands visible
Benefits
What your operation gains with the solution
01
Continuous engagement
Polls, reactions and chat create reasons for users to return every day.
Full operational control
Native moderation: remove messages, block users and apply bans without relying on third parties.
Simple API integration
Connects with any stack. Our team handles the integration alongside your technical team.
Data that stays with you
All interactions, votes and messages belong to your platform — not external groups.
Complete white-label
The community appears with your visual identity. No mention of external tools.
Native Smartico integration
Automatically recognizes the user's external ID (extSmartico) and syncs bonuses, levels and campaigns from your platform.
Platform
Complete administrative dashboard
Full community control in an intuitive interface. Chat, users, campaigns and moderation — all accessible in a few clicks.
Real-time chat
Manage all community conversations in a unified interface
User management
Complete member list with quick moderation actions
Control panel
Campaigns, settings and moderation in one place
Painel · ModeraçãoAo vivo
MBloqueado
Marcos R.
spam detectado
JEm revisão
Julia C.
link externo
RAdvertido
Rafa T.
ofensa leve
DSilenciado 10m
Diego P.
flood
1.2k
msgs hoje
98%
precisão
<2s
resposta
How it works
From contract to first engaged user
The process is straightforward. No lengthy implementations or huge teams on your end.
- Passo 01
Company contracts the service
You choose the plan that fits your operation and sign the commercial contract. Our team contacts you within 24 hours.
- Passo 02
Integration with your platform
Our technical team works with yours to integrate the community via API. The process takes 1 to 5 business days depending on complexity.
- Passo 03
Users start interacting
The community is available within your platform. Your users access chat, vote on polls and react — without leaving the product.
- Passo 04
Your operation gains retention
You monitor engagement through the admin panel, moderate interactions and harvest behavioral data from your user base.
Features
Everything your operation needs to manage the community
Chat, polls, GIFs, gamification, complete moderation and admin panel — all the tools your team needs in one product.
14 recursos · 1 integração
Community chat
Real-time messaging channel integrated into the product, no need for external apps.
Polls and campaigns
Create polls and campaigns with timer, point bonuses and real-time results.
Emojis and reactions
Users react to messages and polls with customizable emojis by your operation.
Integrated GIFs
Send GIFs directly in chat with an integrated library. More expression, more engagement.
Message replies
Users reply to specific messages, creating conversations with context in chat.
Gamification and points
Integrated point system. Automatically reward participation in polls and campaigns.
Customizable avatars
Each user chooses their avatar. Own visual identity within the community.
Message moderation
Remove inappropriate messages in real-time. Complete log of moderation actions.
User blocking
Block specific users without removing them from the platform. Reversible at any time.
Temporary ban
Set suspension periods by hours or days, with automatic notification to the user.
Chat lock (admin)
Lock the chat so only admins can post. Ideal for announcements and maintenance.
Configurable notifications
Users choose to receive campaign and mention alerts. No spam, no noise.
Permanent ban
Permanent removal of users from the community with auditable action record.
Admin panel
Web panel for your team to manage users, channels, polls and moderation actions.
Mobile Experience
Interface designed for mobile devices
All features adapted for smaller screens, with intuitive navigation and optimized performance for the end user.
Enquete
Quem vence hoje?
🔥👏⚽
Digite uma mensagem…
Live Chat
Tempo real, baixa latência.
Stickers & Emojis
Voto em 1 toque.
Notifications
Sem spam, opt-in.
Profile
Avatar + reputação.
Maximum Engagement
Social Engagement
Users sharing wins generates organic viral spread
When users win, they want to share. The community facilitates this with automatic posts of big wins, generating social recognition and encouraging other players.
Big win highlights
Significant wins are automatically highlighted in the community feed.
Easy sharing
Integrated sharing buttons for external social networks.
Organic marketing
Every share is user acquisition without paid media cost.
Admin Panel
Full control without needing developers
Manage all aspects of the community through the admin panel, no technical knowledge required.
Moderation & Ban
Suspend or ban users directly from the panel with configurable reason and duration
7m30mPerm.
Archived Campaigns
Complete history of all previous campaigns
Manage Administrators
Add and configure moderator permissions
API & Integration
Connect your platform with the iGameChat API
Full integration via REST API. Campaigns, metrics, moderation and widget — everything accessible programmatically.
CampaignsMetricsUsersRankingsWidgetChat
POST /v1/campaigns201
// criar enquete em 1 chamada
curl https://igamechat.com/v1/campaigns \
-H "Authorization: Bearer igc_***"
-d '{"type":"poll","question":"Quem vence?"}'
// resposta
{"id":"cmp_91x","status":"live","votes":0}Base URL: igamechat.comVersion: v1.0Format: JSON
Plans
Choose the right plan for your operation
All plans include assisted integration by our technical team. Prices and terms are defined in a customized commercial proposal.
Expert
For operations just starting out
- Integrated community (real-time chat)
- Basic polls with live results
- Emojis and reactions
- Standard message moderation
- Documented API integration
- Email support
Price on request · Customized proposal
Talk to salesMost popular
Advanced
For growing operations
- Everything in Expert plan
- Advanced moderation with action log
- Blocking and banning (temporary and permanent)
- Complete admin panel
- Custom channels by segment
- Advanced permission settings
- Priority support
Price on request · Customized proposal
Request demoEnterprise
For large operations and networks
- Everything in Advanced plan
- White-label with exclusive visual identity
- Custom integrations
- SLA with guaranteed uptime
- Multiple communities in one contract
- Dedicated onboarding
- Support with exclusive account manager
Price on request · Customized proposal
Talk to salesNot sure which plan to choose? Talk to our sales team and receive a proposal for your volume.
Real results
What users say
“The community increased average session time by over 40%. Our users now have an extra reason to stay within the platform.”
Product Director
Sports betting platform
“Before we used Telegram and lost control over what was said about our brand. With iGameChat, we moderate everything and have real engagement data.”
“Integration took 3 days. Technical support accompanied every step. And polls became our main contact channel with the user base.”
Identities preserved by confidentiality agreement.
Comparativo
Why contract this service?
External communities are easy to create — and that's a merit. But they offer no integration, brand control, auditable moderation or data that stays with you. Discord communities are outside your platform and visual identity.
Our solution delivers everything integrated: polls, reactions, moderation and management panel — without taking your team away from focusing on the main product.
FeatureiGameChatExternal groups
Real-time chat
Integrated with your platform
No external app dependency
White-label with your brand
Native polls and campaigns
Moderation with auditable log
Integrated gamification and points
Data and metrics under your control
Free to create
Security and Privacy
Your data and your users' data are protected
We operate with the best data security and privacy practices, in compliance with Brazilian legislation.
LGPD Compliance
Data processing in full compliance with the General Data Protection Law (Law 13.709/2018).
In-transit encryption
All communications are protected with TLS. Data never travels in plain text.
Data belongs to you
We don't sell or share data with third parties. When the contract ends, your data is returned or deleted.
Secure infrastructure
Cloud hosting with role-based access control and regular backups.
Consult our Privacy Policy and Terms of Use for more details. Privacidade · Termos
FAQ
Frequently asked questions
Não achou sua pergunta? Fale com o time comercial — respondemos em até 24h úteis.
The community is integrated directly into your platform via API. The user never leaves or is redirected. The experience is native, as if it were a module of your own product.
Yes, it's fully white-label. The visual identity is your platform's. There's no mention of our brand or external tools in the interface your user sees.
Your team accesses an admin panel where they can remove messages, block users, apply temporary or permanent suspensions. All actions are recorded in an auditable log.
It depends on your stack complexity. On average, the process takes between 1 and 5 business days. Our technical team works together with yours throughout the integration.
No continuous maintenance is required on your end. After initial integration, the community runs autonomously. Your team uses the admin panel for day-to-day operations.
Yes. We offer a guided demo with our team where you see the solution working in a test environment. Request through the contact form.
It depends on the contracted plan. The Expert plan supports up to 5,000 simultaneous users, Business up to 10,000 and Enterprise up to 20,000. For larger volumes, we offer customized solutions.
Yes, the widget is fully responsive and works on any device: desktop, tablet and smartphones. The experience is optimized for each screen.
Response within 24 business hours
Ready to have a community within your platform?
Live demo, assisted integration and commercial proposal within 24h.