Privacy Policy
Last update: April 2026
1. Data controller
iGameChat acts as a data processor on behalf of contracting companies for the processing of personal data necessary to provide the white-label community service.
2. Data collected
We only collect data strictly necessary for the service: user identification (provided by the client platform), messages exchanged in the community, and usage metrics. We do not collect financial or browsing data outside the platform.
3. Use of data
Data is used exclusively for: (a) providing the community service; (b) content moderation; (c) product improvements; (d) technical support. We do not sell or share data with third parties.
4. Storage and security
Data is stored on secure servers with encryption in transit and at rest. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure or unauthorized destruction.
5. Data subject rights
In compliance with LGPD, you have the right to: confirmation of processing existence; access to data; correction of incomplete or outdated data; anonymization, blocking or elimination of unnecessary data; portability; elimination of data processed with consent; information about sharing; consent revocation.
6. Data retention
Data is retained for the period necessary to provide the service and comply with legal obligations. After contract termination, data is returned to the contracting party or deleted, according to their choice.
7. Cookies
The chat widget may use strictly necessary cookies for the service operation. We do not use third-party tracking or advertising cookies.
8. International transfers
Data may be transferred to servers located outside Brazil for redundancy and availability purposes. In such cases, we ensure the level of protection is compatible with that required by LGPD.
9. Contact
For privacy questions or to exercise your rights, contact us at: contato@igamechat.com